Influence Marketing in the Fashion and Beauty Industry

Autores

  • Arminda Paço Universidade da Beira Interior
  • Sofia Oliveira Universidade da Beira Interior

Palavras-chave:

fashion, blogs, influence marketing, bloggers

Resumo

This research aims to identify the importance that influence marketing today plays in fashion and beauty blogs, thus grasping whether these blogs influence the consumer/follower, and simultaneously analysing the motivations that lead followers to consult blogs as well as understanding whether the influence wielded through blogs generates impacts on the attitudes and behaviours in the purchase. A descriptive and quantitative study was developed, with the objective of identifying the importance that influence marketing assumes within the scope of fashion and beauty blogs. To this end, a questionnaire survey was carried out with the target audience composed of the followers of the various fashion and beauty blogs. Results point that influence marketing does impact on purchasing intentions as regards the products presented as well as on attitudes and behaviours towards fashion and beauty. Consumers hold favourable opinions towards blogs, irrespective of the age group, with the majority openly accepting that they identify and relate to the bloggers and their blogs. There is a higher frequency of accessing blogs among the older respondents and their motivations to follow these blogs stem from wishing to keep up with the trends and seeking out information. 

Referências

Abubakar, M.; Ilkan, M. & Sahin, P. (2016). eWOM, eReferral and gender in the virtual community. Marketing Intelligence & Planning, 34 (5): 692-710.

Amaral, I. (2012). Participação em rede: do utilizador ao consumidor 2.0 e ao prosumer. Comunicação e Sociedade, 22: 131-147.

Armstrong, C. L. & McAdams, M.J. (2011). Blogging the time away? Young adults’ motivations for blog use. Atlantic Journal of Communication, 19 (2): 113-128.

Barger, V.; Peltier, J. & Schultz, D. (2016). Social media and consumer engagement: a review and research agenda. Journal of Research in Interactive Marketing, 10 (4): 268-287.

Bertrandias, L. & Goldsmith, R. E. (2006). Some psychological motivations for fashion opinion leadership and fashion opinion seeking. Journal of Fashion Marketing and Management, 10 (1): 25-40.

Bickart, B. & Schindler, R. M. (2001). Internet forums as influential sources of consumer information. Journal of Interactive Marketing, 15 (3): 31-40.

Brown, D. & Fiorella, S. (2013). Influence marketing. Indianapolis: Que Publishing. Carrera, F. (2009). Marketing digital na versão 2.0. Lisboa: Edições Sílabo.

Chatterjee, P. (2001). Online reviews: do consumers use them?. Advances in Consumer Research, 28 (1): 129-133.

Chen, Y. & Xie, J. (2008). Online consumer review: word-of-mouth as a new element of marketing communication mix. Management Science, 54 (3): 477-491.

Christodoulides, G.; Michaelidou, N. & Argyriou, E. (2012). Cross-national differences in e-WOM influence. European Journal of Marketing, 46 (11/13): 1689-1707.

Dwyer, P. (2007). Measuring the value of electronic word-of-mouth and its impact in consumer communities. Journal of Interactive Marketing, 21 (2): 63-79.

Elliott, R. (1994). Exploring the symbolic mean of brands. Bristish Journal of Management, 5: S13-S19.

Goldsmith, R. E. & Clark, R. A. (2008). An analysis of factors affecting fashion opinion leadership and fashion opinion seeking. Journal of Fashion Marketing and Management, 12 (3): 308-322.

Granieri, G. (2006). Geração Blogue, Lisboa: Editorial Presença.

Greenberg, B. A.; Lumpkin, J. R. & Bruner, G. C. (1982). Opinion leadership and innovativeness in fashion diffusion. Proceedings of Annual Meeting of the American Institute for Decision Sciences (pp. 240-242). American Institute for Decision Sciences, Atlanta, Ga, USA.

Gremler, D. D.; Gwinner, K. P. & Brown, S. W. (2001). Generating positive word-of- mouth communication through customer-employee relationships. International Journal of Service Industry Management, 13 (1): 44-59.

Gruen, T. W.; Osmonbekov, T. & Czaplewski, A. J. (2006). eWOM: the impact of customer-to-customer online know-how exchange on customer value and loyalty. Journal of Business Research, 59 (4): 449-456.

Halvorsen, K.; Hoffmann, J.; Coste-Manière, I. & Stankeviciute, R. (2013). Can fashion blogs function as a marketing tool to influence consumer behavior? Evidence from Norway. Journal of Global Fashion Marketing, 4 (3): 211-224.

Han, M.; Jang, Y. & Park, H. (2009). Bloggers’ intrinsic motivation and electronic word-of-mouth marketing. Working Paper, Korea Advanced Institute of Science and Technology.

Hauge, A. (2007). Dedicated followers of fashion. An economic geographic analysis of the. swedish fashion industry. Doctoral thesis. Uppsala University.

Hennig-Thurau, T.; Gwinner, K. P.; Walsh, G. & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet?. Journal of Interactive Marketing, 18 (1): 38-52.

Hennig-Thurau, T.; Gwinner, K. P.; Walsh, G. & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: what motivates consumers to articulate themselves on the internet. Journal of Interactive Marketing, 18 (1): 38-52.

Herring, S. C.; Scheidt, L. A.; Bonus, S. & Wright, E. (2004). Bridging the gap: A genre analysis of weblogs. Proceedings of the 37th Hawaii International Conference on System Sciences: 1-11.

Huang, C. Y.; Shen, Y. Z.; Lin, H. X. & Chang, S. S. (2007). Bloggers’ motivations and behaviors: a model. Journal of Advertising Research, 47 (4): 472-484.

Hudson, S.; Roth, M.; Madden, T. & Hudson, R. (2015). The effects of social media on emotions, brand relationship quality, and word of mouth: An empirical study of music festival attendees. Tourism Management, 47: 68-76.

Kaiser, S. B. (1990). The Social Psychology of Apparel. 2nd Edition, New York: Macmillan. Kaye, B. K. (2005). It’s a blog, blog, blog, blog world. Atlantic Journal of Communication, 13 (2): 73-95.

Kim, H. & Jin, B. (2006). Exploratory study of virtual communities of apparel retailers. Journal of Fashion Marketing and Management, 10 (1): 41-55.

Kulmala, M. (2011). Electronic Word-of-Mouth in Consumer Fashion Blogs. Master thesis, School of Management, University of Tampere.

Kulmala, M.; Mesiranta, N. & Tuominen, P. (2013). Organic and amplified eWOM in consumer fashion blogs. Journal of Fashion Marketing and Management, 17 (1): 20-37.

Marwick, A. (2011). Conspicuous and authentic: fashion blogs, style and consumption. Retrieved October 20, 2016, from www.tiara.org/papers/amarwick_conspicuousauthentic.pdf.

Mcquarrie, E. F.; Miller, J. & Philips, B. J. (2013). eWOM the megaphone effect. Taste and audienceinfashionblogging. Journa lo fConsumer Research, 40(1):136-158.

Mutum, D. & Wang, Q. (2011). Handbook of research on digital media and advertising: user generated content consumption. UK: University of Warwick.

Ngai, E.; Moon. K.; Lam, S.; Kee, L.; Chin, E. & Tao, S. (2015). Social media models, technologies, and applications. An academic review and case study. Industrial Management & Data Systems, 115 (5): 769-802.

Polegato, R. & Wall, M. (1980). Information seeking by fashion opinion leaders and followers. Home Economics Research Journal, 8 (5): 327-338.

Rickman, T. A. & Cosenza, R. M. (2007). The changing digital dynamics of multichannel marketing: the feasibility of the weblog. Text mining approach for fast fashion trending. Journal of Fashion Marketing and Management, 11 (4): 604-621.

Ryan, D. & Jones, C. (2009). Understanding digital marketing - marketing strategies for engaging the digital generation. London: Kogan Page.

Schrank, H. L. & Guilmore, L. (1973). Correlates of fashion leadership: implications for fashion process theory. The Sociological Quartely, 14 (4): 534-543.

Sedeke, K., (2012). Effective fashion blogs and their impact on the current fashion industry. Master thesis, Faculty of History, Communication and Art, Erasmus University Rotterdam

Solomon, M. & Rabolt, N. (2004). Consumer behavior: in fashion. New Jersey: Prentice Hall.

Solomon, M. R. (2010). Consumer behavior – buying, having and being. UK: Pearson.

Svensson, A. (2011). Facebook – the social newspaper that never sleeps: a study of Facebook eWOM’s persuasiveness on receivers. Master degree project, University of Gothenburg.

Taylor, D. & Strutton, D. (2016). Does Facebook usage lead to conspicuous consumption? The role of envy, narcissism and self-promotion. Journal of Research in Interactive Marketing, 10 (3): 231-248.

Thomas, J. B.; Peters, C. O. & Tolson, H. (2007). An exploratory investigation of virtual community MySpace.com: what are consumers saying about fashion?. Journal of Fashion Marke- ting and Management, 11 (4): 587-603.

Vries, L.; Gensler, S. & Leeflang, P. (2012). Popularity of brand posts on brand fan pages: an investigation of the effects of social media marketing. Journal of Interactive Marketing, 26: 83-91.

Wolfinbarger, M. & Gilly, M. (2001). Shopping online for freedom, control, and fun. California Management Review, 43 (2): 34-55.

Workman, J. E. & Kidd, L. K. (2000). Use of the need for uniqueness scale to characterize fashion consumer groups. Clothing and Textiles Research Journal, 18 (4): 227-236.

Downloads

Publicado

2017-12-22